Return policy

By ordering from dayhandbag, you agree to the following terms, designed to clarify our refund and return procedures for U.S. orders.

A. 14-Day Return Policy

Eligibility: 14 days from delivery to request a return. Items must be unworn, unused, with tags, and in original packaging.
Exclusion: Manufacturer Direct items are final sale and non-returnable.

B. Return Process

Contact us at support@dayhandbag.shop or call +1 650 504 9444 to initiate a return.
If approved, we’ll provide a return shipping label and instructions.
Note: Items returned without prior request will not be accepted.

C. Damaged or Incorrect Items

Inspect your order upon delivery. Contact us immediately for defective, damaged, or incorrect items to resolve the issue.
Exchange shipping times may vary by location.

D. Exchanges

Exchanges are limited to damaged, incorrect, mis-sized, or defective items.
Request an exchange via email or phone: support@dayhandbag.shop | +1 650 504 9444.

E. Restocking Fee

No restocking fees on returns.

F. Refunds

We’ll notify you after receiving and inspecting your return to confirm refund approval.
Approved refunds are processed to your original payment method.
Allow time for your bank or card issuer to post the refund.

G. No Refund for Unused Discounts

Discounts not applied at checkout are non-refundable. Promotions must be used during purchase; no retroactive adjustments.

Contact Us

For questions, email support@dayhandbag.shop or call +1 650 504 9444.

Thank you for choosing dayhandbag—we value your satisfaction!

Optimization Highlights

Clarity & Structure: Grouped policies into actionable sections with bold headings for quick navigation.
Legal Precision: Stated exclusions (Manufacturer Direct items) and timeframes (14-day window) explicitly.
User Empowerment: Highlighted no restocking fees and step-by-step return instructions.
Consistency: Aligned contact information and tone with prior policies for brand uniformity.